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Book with peace of mind

A simpler, clearer way to book, from your first search to your e-ticket.

  • Clear, upfront pricing

    Taxes and our service fee are already in the price, and you see the full breakdown before you pay.

  • Secure payment

    You pay on Maya’s secure checkout page, so your card details go to Maya and never to our site.

  • Real people, ready to help

    Questions about a booking? You can reach someone on our team.

  • Every detail before you pay

    Check your flights, stops and travel details before you pay, plus the fare rules whenever the airline provides them.

What you’ll pay

Your booking total is clearly broken down, so you know exactly what you’re paying before checkout.

  • One clear total. Search results show the total price for all passengers, displayed in Philippine pesos.
  • Optional extras. Baggage, meals and seat selection are optional. You only pay for the extras you choose, subject to your selected fare’s inclusions.
  • Card processing fee. Paying through Maya adds a 3% processing fee, shown as its own line before you confirm. Partner accounts paying from their balance don’t pay it.
  • Live and transparent fares. Fares are subject to availability and may change. If the price changes before payment, we’ll show you the updated total for your confirmation before proceeding.

Your checkout total

Base fare
in the results price
Taxes & surcharges
in the results price
Other charges & fees
in the results price
Service fee
in the results price
Baggage, meals, seats
only if you add them
Payment processing (Maya 3%)
shown on the review page, before you pay
Total paid
exactly the total you confirm

After you pay

Here’s what happens next. Follow your booking as it moves from payment to ticket issuance and confirmation.

  1. Step 1: Payment received

    Your payment has been successfully received. Your booking enters processing, and you can follow its status through your booking page.

  2. Step 2: Ticket issuance in progress

    We process your booking with the airline. Once your ticket is successfully issued, your booking status and ticket details will be updated automatically.

  3. Step 3: You’re confirmed

    Your booking page will display your booking reference (PNR) and e-ticket details. View or download your e-ticket, and keep a copy for your journey.

Important reminderPayment confirmation and ticket issuance are separate steps. Please wait for your e-ticket before considering your flight booking fully ticketed.

Your payment is protectedIf your ticket cannot be issued and the booking is cancelled, we’ll arrange a full refund of the amount paid, subject to the applicable refund process. You can monitor your refund status through your booking page.

Ingat sa biyahe!

Good to know before you book

  • Travelling abroad? Have your passport ready.International bookings may require your passport number, expiry date and other passenger details. Check your destination’s passport validity and entry requirements before departure.

  • Know your fare conditions before you book.Review the applicable baggage allowance, change and cancellation conditions before payment. Rules vary by airline and fare type.

  • Have everyone’s details ready.Prepare the correct full names and dates of birth for everyone travelling, including children and infants.

  • Double-check before you pay.Review your itinerary, passenger details, travel dates and final booking total before confirming payment.

For travel agencies and business partners

Manage bookings across your branches with one centralized prepaid account, individual branch logins and consolidated transaction statements. Our team will assist with account setup.

Already booked?

Find your booking with your reference and last name.

Your reference starts with OTA- for flights or HTL- for hotels, and is on your booking page, e-ticket or voucher.

Your booking details are protected.

Talk to us

Questions before you book, or help with a trip? Have your booking reference ready.

Daily 8AM to 8PM

Questions before you book

Are prices in pesos?

Yes. Flight prices are shown and charged in Philippine pesos. The price on each result is the total for everyone on the booking, with taxes and our service fee included.

Is there a fee for paying online?

Paying through Maya checkout adds a 3% processing fee. It appears as its own line on the review page, before you pay. Partner accounts paying from their prepaid balance don’t pay it.

How do I pay?

On Maya’s secure checkout page. You enter your payment details on Maya’s page, not on ours.

Do I need an account to book?

No. Book as a guest and find your booking any time with your booking reference and last name. A free account keeps your bookings and saved travellers in one place.

Where do I find my e-ticket?

On your booking page as soon as the airline issues it. From there you can view or print it, add your flights to your calendar, or send a link to it to the email on your booking.

What if my ticket can’t be issued after I pay?

We refund what you paid in full, and your booking status page shows the refund status. Please don’t book again while the page says your ticket is still being confirmed.

Will the price change after I search?

Fares are live, so they can change between searches. You always see the final total before you pay, and that’s exactly what you’re charged.

Can I change or cancel my flight?

It depends on your fare. When the airline provides them, the change and cancellation rules are on the review page before you pay. For a change or cancellation, contact us with your booking reference.

Can my travel agency or company book with you?

Yes. We open prepaid partner accounts for agencies and companies. Your branches book from one shared balance, and wallet bookings have no processing fee. Contact us to set one up.

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